Contact
Get in touch
One inbox reaches us. Pointing your message at the right thing gets you a faster answer.
The quickest way to reach Swolemance is email: swolemancellc@gmail.com. Tell us the device you are on and the email your account uses, and we can look things up without a round trip.
What are you writing about?
-
App support
Something broken or behaving oddly? Send the device, the app version and what you were doing when it happened.
-
Billing and refunds
Memberships are charged by Apple and Google, so refunds and payment problems have to go through the store. We can still help with what a membership should be giving you — see Membership.
-
Account deletion
You can delete your account and its data from inside the app. If you cannot get in to do it, email us and we will handle it.
-
Privacy requests
Questions about your data, or a request to access or remove it. What we hold and why is set out in the Privacy Policy.
-
Trainers
Interested in taking members on through Swolemance? Tell us about your practice and where you work.
-
Press and partnerships
Media, gyms, brands and merchandise enquiries. Swolemance has been featured on Newswatch.
Elsewhere
We are on Facebook and Instagram. For anything about your account, email rather than social — we will not discuss account details over a public message.
Reporting someone. If another member is behaving badly, report or block them in the app and email us so we can act on it. The rules everyone agrees to are in the Terms of Use.